Designated Champion

Designated Champion

Regardless of the number of employees a business has, many of the daily functions of both big and small business are the same.  Both need things like: accounting payroll sales customer service marketing The difference is that small business has fewer people to manage...
Designated Champion

Which Is It?

It is very common to get caught up in the daily responsibilities of running a business. Calling on clients, invoicing, returning calls, attending meetings, lunch appointments, networking…the list can go on and on. We can get so focused on working...
Designated Champion

Never Assume

No matter the size of a company, confusion and mistakes happen.  We do not live in a vacuum, where each day can be predicted and people’s behaviors anticipated.  Even though we may have our roles within an organization, there is overlap.  But with small...
Designated Champion

The “Pitching” Rotation

Everyone in a company is part of the “sales team” – from the receptionist who answers the phone and greets guests, to the person who handles customer complaints.   A great analogy, especially at this time of year, involves baseball. Every major league team has...
Designated Champion

Do You Have “It”?

Think of your favorite place to eat or shop or vacation at.  What is it that draws you to that particular place?  Is it the food, the atmosphere, the customer service?   It’s probably safe to say that there is something special about that place that you just can’t put...
Designated Champion

Each New Year Requires Committment

Aesop’s fable of the tortoise and the hare is a compelling story of a race between the two animals.  The hare, believing himself to be far superior to the tortoise, finds himself being challenged to a race by the tortoise.  Using assumptions of his speed, the hare...
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