The ideal vendor. If you listed all the attributes of the ideal vendor what would it include? Quick response time. Professional appearance. Knowledgeable staff. Great customer service. Friendly and approachable employees. Trustworthy. Reputable. I’m sure we...
According to Wikipedia, a ball hog is defined as “a derisive term for a basketball player that handles the ball exclusively to the point of impairing the team.” While we are all very familiar with the term, whether we played competitive sports or not,...
Have you ever heard the saying “It’s not what you say, it’s how you say it?” Or how about “Your perception is your reality?” Both really say the same thing but in a different way. No matter what your intent is, how your message...
“A desire to do something, especially something wrong or unwise.” The worst kind of temptation we can fall prey to is the most subtle kind. The type that without even fully realizing it, you have made the wrong or unwise choice. In our professional lives...
Have you ever been at a networking event and noticed the person who is trying just a bit too hard to make a connection (i.e. sale)? They may do things like: promptly give you their business card right at the introduction talk, and talk, and talk about themselves and...
Whenever I hear someone say they are looking for the best price, I cringe. That’s like shopping for a heart surgeon with the lowest price. Or using the lowest price to purchase a car for your family. Price alone does not warrant value or quality. And if...